ByCuddles

Returns

Q: How long do orders take to fulfill.

With each order being custom made I ask for 5-7 business days for typical orders. If for some reason the order should take longer to fulfill I will make sure to communicate this to you within 24 hours of placing your order. Please be aware that I am stay-at-home mom that homeschools three out of four of my kids. This business is something I do in addition to my home life. I truly appreciate my customers and give my absolute best to complete orders within a timely manner. If you need something sooner please don't hestitate to ask and we can possibly work out a faster turn around.

 

Q: Do you take returns?

A: No. Due to the nature of business conducted through ByCuddles with each item personalized and custom to the customer we do not offer returns or full refunds.

 

Q: What is your turnaround time?

A: At ByCuddles we strive for excellence which means our turn around time is typically 5-7 b business days form placed order. This gives us enough time to communicate with you the customer a proof before working on the project, a proof of the project and time to pick up or ship the order. Since each project varies at ByCuddles the turnaround time will vary per order. We will communicate within 24 hours how long it will take to get your order completed. 

 

Q: Can I request a custom design if I do not see what I am looking for?

A: Of Course! We welcome custom orders through our start dreaming form that you can find on many of our pages under each category of service we provide- wedding, creative and business. Please fill out this form to the best of your ability and we will be in contact within 24 hours with any questions we may have to bring about your vision. You dream and I design at ByCuddles.